Swissquote: what the sources say
The questions, with sources
"Not verified" means we could not confirm it from a source we could read. Check the entity and rules for your own country. Education only, not investment advice.
How the points add up
- Regulation 20 of 20. Licensed by a major financial regulator (see the broker page for the register entry)
- Client protection 12 of 12. Investor compensation scheme applies: Swiss depositor protection (esisuisse); Segregation not verified (unscored)
- Transparency 10 of 10. Annual financial statements are public (listed parent or published report)
- Security record 6 of 15. Worst incident in the last five years scored: 6 of 15
- Compliance record 21 of 25. 3 regulator or court action(s) in the window; reports from press only are shown but not scored
- Costs 2 of 10. Buying 1,000 USD of a US stock or ETF: 0.585% commission at the published base tier (FX and spread not included)
Points earned of points available. A criterion we could not verify is left out and lowers the evidence share. See how we score.
Security incidents
- 2021-06 Press (SRF): hackers accessed one customer's Swissquote account and bought crypto; customer lost about CHF 1,300 and Swissquote CEO called it an isolated case Customer funds lost: yes. Outcome: Press: Swissquote reimbursed the customer as goodwill; bank found no irregularities in its systems source older than 5 years
- 2022-11-08 Press (FX News Group, 2022-11-09): Swissquote stated it 'experienced a massive DDoS attack' on 8 and partly 9 November 2022; clients had trouble accessing platforms for about 24 hours, partly due to defence measures Customer funds lost: not verified. Outcome: Press: systems restored, company apologised; no statement on client data or funds; no compensation reported source
- 2025-07 Press (Finance Magnates citing Bloomberg, 2025-07-01): CEO said more than 600 websites impersonating Swissquote or using fake login pages had been acted against in 2025; FINMA annual oversight letter asked for stronger controls against impersonation scams Customer funds lost: not verified. Outcome: Press: no breach of Swissquote systems reported; see legal_actions for the FINMA letter source
- 2026-03-19 Press (Netzwoche): Zurich cantonal police warned of phishing emails impersonating Swissquote (fake W-8BEN renewal) leading to a fake login page that also harvests mobile authentication codes Customer funds lost: not verified. Outcome: Press: no victim numbers or losses reported; Swissquote systems not reported as compromised source
Regulator and court actions
- 2022-11-29 SIX Sanctions Commission: Negligent breach of ad hoc publicity rules: distribution of the 16 June 2021 announcement delayed about three hours by technical problem and human error Outcome: Fine CHF 75,000; not appealed, binding (media release 2023-01-06) source
- 2025-07 FINMA (per press): Per press (Swissinfo; Finance Magnates citing Bloomberg), FINMA's annual oversight letter told Swissquote to reduce the number of suspicious activity reports it files, improve handling of suspicious activity and strengthen controls against impersonation scams and data threats, with emphasis on Yuh Outcome: Press: not described as a formal sanction; no fines reported; no FINMA publication found source
- 2025-10 UK Financial Ombudsman Service (decision DRN-5554719): Complaint against Swissquote Ltd (UK): client alleged CFD positions were liquidated after an incorrect margin call based on off-market pricing, loss about GBP 67,000 Outcome: Not upheld: no evidence pricing was unfair and the 30% minimum margin was applied reasonably; Swissquote Ltd had paid USD 9,500 as goodwill (credited May 2024); acceptance deadline 2025-11-12 source
Actions reported by press only are shown and not scored.
Other reports
- CSSF (Luxembourg) warning published on IOSCO I-SCAN 2025-02-10 against www.swissquote-fr.com and www.swissq-fr.com as unregistered entities; the alert does not state whether they impersonate Swissquote [source 15].
- Swissquote's own phishing help page gives general guidance only and reports no specific incident [source 16].
Reports that are not security incidents or regulator actions against the broker, shown for completeness and not scored.
Key facts in five lines
- Swissquote Bank Ltd is a FINMA-licensed Swiss bank; its parent Swissquote Group Holding is listed on SIX and the 2025 annual report shows CHF 88.7 billion client assets and about 1.2 million accounts [source 7][source 1].
- On the Swiss retail fee page US stocks carry a flat fee by trade size (CHF 3 to CHF 190) plus CHF 0.85 per transaction, with currency conversion at the interbank mid-rate without markup [source 9].
- Swiss deposit protection covers up to CHF 100,000 per client per bank via esisuisse [source 8].
- SIX Sanctions Commission fined the group holding CHF 75,000 for delayed ad hoc publicity (decision 29 Nov 2022); a 2025 UK Financial Ombudsman complaint against Swissquote Ltd was not upheld [source 3][source 13].
- Swissquote confirmed a DDoS attack on 8-9 November 2022 affecting platform access; in 2025 press the CEO cited over 600 impersonating websites and FINMA asked for stronger anti-fraud controls [source 10][source 11].
Questions about Swissquote
Is Swissquote safe?
We do not give a yes or no. We record its regulation (FINMA, FSCA (Financial Services Provider no. 43908)), whether an investor compensation scheme applies, and what we found about incidents and regulator actions. Read the sections above, and check which entity holds your account.
Does Swissquote charge commission on US stocks?
Base retail tier on the Swiss (en-ch) official fee page: flat tiered fee in CHF for US stocks (OTC/pink sheets excluded, 0.5% min 100), CHF 0.85 added per transaction for real-time information (source 9). The en-mea version shows 0.10% min USD 9 + USD 0.85 (source 2). Rates differ by client residence site
Where this comes from
- [1] Swissquote annual report 2025 - Dear shareholders accessed 2026-10-11
- [2] Swissquote stocks trading fees (Middle East site, en-mea) accessed 2026-10-11
- [3] SIX Exchange Regulation media release on fine against Swissquote accessed 2026-10-11
- [4] Swissinfo: Swissquote ordered by regulator to reduce suspicious activity accessed 2026-10-11
- [5] SRF: hackers accessed Swissquote account accessed 2026-10-11
- [6] Swissquote experience (schweizerfinanzblog, secondary) accessed 2026-10-11
- [7] Swissquote: Important legal information (FINMA licence statement) accessed 2026-10-11
- [8] FINMA: Depositor protection at banks and securities firms accessed 2026-10-11
- [9] Swissquote stocks trading fees (Switzerland site, en-ch) accessed 2026-10-11
- [10] FX News Group: Swissquote confirms massive DDoS attack (press) accessed 2026-10-11
- [11] Finance Magnates: Swiss regulator pressures Swissquote over rising cybercrime risks (press) accessed 2026-10-11
- [12] tio.ch/ATS: Swissquote verso controlli FINMA piu severi (press) accessed 2026-10-11
- [13] UK Financial Ombudsman Service decision DRN-5554719 (Swissquote Ltd) accessed 2026-10-11
- [14] Netzwoche: Betrueger nehmen Swissquote-Kundschaft ins Visier (press) accessed 2026-10-11
- [15] IOSCO I-SCAN alert (CSSF): www.swissquote-fr.com and www.swissq-fr.com accessed 2026-10-11
- [16] Swissquote: Phishing / account security help page accessed 2026-10-11
Not verified: Three incident and three legal searches done (search_depth full). Still unverified: FINMA's own register entry for Swissquote Bank Ltd (licence statement taken from Swissquote's legal page and annual report); Swissquote's own esisuisse/deposit-protection page and any official statement on segregation of client securities (segregation set to unclear; blog is the only source); custody, inactivity, withdrawal and ETF fees (official Account fees page not read; payments page redirect could not be opened); USD/CHF conversion for the cost_1000usd calculation (tier assumption stated); licences of UK, Luxembourg, Malta, Dubai, Hong Kong and Singapore entities; no FINMA publication exists for the 2025 oversight letter (press only). No breach of Swissquote systems found; incidents are a DDoS (2022), one hacked account (2021) and impersonation/phishing campaigns.
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