Robinhood: what the sources say
The questions, with sources
"Not verified" means we could not confirm it from a source we could read. Check the entity and rules for your own country. Education only, not investment advice.
How the points add up
- Regulation 20 of 20. Licensed by a major financial regulator (see the broker page for the register entry)
- Client protection 20 of 20. Investor compensation scheme applies: SIPC (US); FSCS only for UK ISA cash held by Quai Investment Services Limited; Client assets held separately from the broker's own (stated in its documents)
- Transparency 10 of 10. Annual financial statements are public (listed parent or published report)
- Security record 6 of 15. Worst incident in the last five years scored: 6 of 15
- Compliance record 4 of 25. 3 regulator or court action(s) in the window; reports from press only are shown but not scored
- Costs 10 of 10. Buying 1,000 USD of a US stock or ETF: 0% commission at the published base tier (FX and spread not included)
Points earned of points available. A criterion we could not verify is left out and lowers the evidence share. See how we score.
Security incidents
- 2021-11-03 Unauthorized third party socially engineered a customer-support employee by phone, accessed customer-support systems and obtained data of about 7 million people (about 5 million email addresses, about 2 million full names, about 310 names with birth dates and ZIP codes, about 10 with more extensive account details); extortion payment demanded; disclosed 2021-11-08 Customer funds lost: no. Outcome: Press (Fortune, InvestmentNews): company said no SSNs, bank account or card numbers exposed and it believed no financial loss to any customer; law enforcement informed, Mandiant engaged. SEC settled order of 2025-01-13 cites failure to address a known remote-access vulnerability (June-Nov 2021) preceding this download source
- 2020-10 OLDER THAN WINDOW: limited number of customer accounts taken over after attackers compromised customers' personal email accounts; Bloomberg estimate cited of about 2,000 accounts; Robinhood said its platform was not breached Customer funds lost: not verified. Outcome: Press (Crowdfund Insider 2020-10-16): accounts restricted on report, 2FA urged; financial losses not stated. FINRA AWC of March 2025 separately cites undetected account takeovers (AML findings) source older than 5 years
Regulator and court actions
- 2025-01-13 SEC: Settled charges against Robinhood Securities LLC and Robinhood Financial LLC: late suspicious activity reports, inadequate identity-theft policies, unaddressed vulnerability (Nov 2021 data download), off-channel communications, records retention, blue sheet data (Securities), Regulation SHO violations (Securities) Outcome: USD 45 million combined penalties (USD 33.5m Robinhood Securities, USD 11.5m Robinhood Financial); censures; internal audit and remediation certification required source
- 2025-03 FINRA: Settlement without admitting or denying: AML program failures, undetected account takeovers, clearing system delays response in Jan 2021, blue sheet reporting, inaccurate collaring disclosure, social-media influencer supervision Outcome: FINRA news release (7 Mar 2025): USD 26 million fines and USD 3.75 million restitution to customers; censure. AWC PDF (finra.org, March 2025) names Robinhood Financial, LLC (CRD 165998) and Robinhood Securities, LLC (CRD 287900) and lists violations incl. collaring disclosures, AML/CIP, Sickle clearing system supervision 2020-2021, influencer posts, about 116,000 improperly rejected ACATS transfers, blue sheets/trade reporting, trades during halts: https://www.finra.org/sites/default/files/2025-03/robinhood-AWC-030725.pdf. Earlier press source: https://www.investmentexecutive.com/news/from-the-regulators/finra-fines-robinhood-26-million-for-rules-violations/ source
- 2022-08-01 NYDFS: Consent order against Robinhood Crypto, LLC (crypto affiliate): ineffective BSA/AML program, cybersecurity regulation non-compliance, supervisory agreement breaches Outcome: USD 30 million penalty plus independent compliance consultant for 18 months (law-firm summary) Official DFS press release dated 2 Aug 2022 confirms USD 30 million penalty and independent consultant; the 18-month term was not stated on that page. Earlier press source: https://www.cliffordchance.com/insights/resources/blogs/talking-tech/en/articles/2022/08/nydfs-flexes-enforcement-muscle-in-crypto-markets-with--30-milli.html source
Actions reported by press only are shown and not scored.
Key facts in five lines
- Robinhood Financial LLC and Robinhood Securities, LLC are SIPC members; SIPC covers up to USD 500,000 including USD 250,000 cash, with an excess policy of USD 1 billion aggregate [source 1].
- US-listed stocks and ETFs carry USD 0 commission; regulatory fees apply on sells; fractional shares from USD 1 [source 2][source 3][source 11].
- Robinhood Securities states in its SEC-filed statement of financial condition that it segregates customer cash under SEC Rule 15c3-3 (USD 4,357 million at 31 Dec 2023) [source 10].
- SEC announced USD 45 million combined penalties on 2025-01-13 and FINRA USD 26 million fines plus USD 3.75 million restitution in March 2025 [source 5][source 9].
- A November 2021 breach exposed data of about 7 million people with an extortion demand; the company said it believed no customer suffered financial loss [source 6].
Questions about Robinhood
Is Robinhood safe?
We do not give a yes or no. We record its regulation (SEC / FINRA, CFTC / NFA), whether an investor compensation scheme applies, and what we found about incidents and regulator actions. Read the sections above, and check which entity holds your account.
Does Robinhood charge commission on US stocks?
USD 0 for US-listed equities including ETFs in self-directed accounts (RHF fee schedule); regulatory pass-through fees apply on sells (SEC fee USD 20.60 per USD 1 million of principal, not passed on for sales of USD 500 or less; TAF USD 0.000195 per share capped at USD 9.79, paused 1 Oct to 31 Dec 2026)
Where this comes from
- [1] RHF SIPC and Account Protection accessed 2026-10-11
- [2] Trading fees on Robinhood accessed 2026-10-11
- [3] RHF Fee Schedule accessed 2026-10-11
- [4] Robinhood Markets Form 10-K FY2025 accessed 2026-10-11
- [5] SEC press release 2025-5 accessed 2026-10-11
- [6] Fortune: Robinhood data breach affects 7 million customers (2021-11-08) accessed 2026-10-11
- [7] Robinhood UK FAQ accessed 2026-10-11
- [8] How you're protected (UK) accessed 2026-10-11
- [9] FINRA AWC Robinhood Financial / Robinhood Securities (March 2025) accessed 2026-10-11
- [10] Robinhood Securities, LLC Statement of Financial Condition FY2023 (SEC EDGAR, Form X-17A-5) accessed 2026-10-11
- [11] Robinhood support: Fractional shares accessed 2026-10-11
- [12] SIPC, FDIC and Account Protection (UK) PDF accessed 2026-10-11
- [13] Crowdfund Insider: Robinhood confirms limited number of accounts compromised (2020-10-16) accessed 2026-10-11
- [14] FINRA news release 7 Mar 2025 accessed 2026-10-11
Not verified: FINRA BrokerCheck firm page and the FCA register page were not opened (neither appeared in search results); SEC/FINRA status is instead taken from the SEC-filed X-17A-5 of Robinhood Securities and the FINRA AWC, and the FCA register URL from the company's own page. Three incident searches (2021-10-11 onward) surfaced only the Nov 2021 breach and older events; no post-2021 breach, hack or compensated outage was found, which is not proof none occurred. Segregation verified for US clearing entity only, as of FY2023. Full country coverage not verified. Fee-schedule PDF layout was hard to parse; withdrawal amounts matched by label position.
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