Bitso: what the sources say

Regulation, reserves, fees

Reserves note: Trust page mentions independent third-party audits but names no auditor; support article describes proof of liabilities covering all customer balances; no date shown.

Incidents and regulator actions found

Security incidents

• 2025-02-20 Database allegedly containing Bitso user data (names, emails, phones, postal codes) recirculated on cybercrime forums; Bitso denied a platform breach and attributed exposure to user-device malware/phishing. Outside expert disputes this. Outcome: No confirmed loss of funds reported in the article. source

Regulator and court actions

• No regulator or court action found in our limited search.

What we could not verify

Not verified: Italy acceptance, OAM, auditor name and latest PoR date, regulator actions (none searched in depth), futures fees, withdrawal fees, 2022-2024 incidents beyond the item listed. | Incident/legal search done 2026-10-09: no regulator action found; a July 2018 cyberattack (funds stated safe by Bitso) falls outside the 5-year window and was not added.

Facts are as of 9 Oct 2026. We ran a limited number of searches per exchange, so an empty list is not proof that nothing happened. We did not check the Italian OAM register. Items from press or third parties are reports, not findings by an authority. If something here is wrong or out of date, send a correction with a source: corrections policy. Education only, not investment advice.

Sources

1. [1] Bitso trust page accessed 2026-10-09
2. [2] Bitso fees page accessed 2026-10-09
3. [3] Bitso support: zero-knowledge solvency proof accessed 2026-10-09
4. [4] CriptoNoticias: Bitso subsidiary first under Fintech Law (CNBV, 2020-01-22) accessed 2026-10-09
5. [5] Publimetro: Bitso denies breach (2025-03-13) accessed 2026-10-09
6. [6] ESMA interim MiCA CASP register (CSV) accessed 2026-10-09
7. [7] Bitso public API available_books accessed 2026-10-09